Refund and Returns Policy
Overview
All Spin Pottery classes have limited availability. All class purchases and bookings are non-refundable.
Multi-Week Classes
- We require at least 14 business days’ notice to reschedule a multi-week class, regardless of when the class was booked.
- There are no refunds for multi-week classes.
- There are no guaranteed make-up classes for missed classes.
- If you are unable to attend a scheduled class during a multi-week course, please notify us at least 72 hours in advance.
- When sufficient notice is provided, we will do our best to offer one make-up class per course session, subject to availability.
- Make-up classes are intended to help students catch up and complete their course.
- Any approved make-up class must be taken within one month of the missed class.
- Make-up classes are not guaranteed and depend on available class space and scheduling.
Taster Classes
- We require at least 5 business days’ notice to reschedule a Taster Class.
- Taster Classes are non-refundable.
- There are no refunds or make-up classes for missed Taster Classes.
Specialty Workshops
- Specialty Workshops cannot be rescheduled.
- You may cancel your Specialty Workshop booking up to 10 business days before the scheduled workshop.
- Cancellations made with less than 10 business days’ notice are not eligible for a refund or credit.
- Missed Specialty Workshops are not eligible for a refund, rescheduling, credit, or make-up class.
Missed Classes
There are no refunds for missed classes.
For multi-week courses only, students who provide at least 72 hours’ notice may be considered for one make-up class per course session, subject to availability and the conditions stated above.
Need Help?
For questions related to refunds, rescheduling, cancellations, or make-up classes, contact:
